We strive to provide quality products and services. If you are not satisfied with your purchase, you may be eligible to return the item within number of days receiving it.
To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Customers must contact our customer support team at info@Foodine.com to initiate the return process. Please provide your order number and a detailed reason for the return.
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
If you haven’t received a refund within a reasonable timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer support team.
In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.
Certain items are non-returnable, including perishable goods, gift cards, and downloadable software.
This Refund and Return Policy is subject to change without notice. Customers are encouraged to review it periodically for updates.